📞 Call
Direct to a senior broker. Monday to Friday, 8 AM to 6 PM Melbourne time. Calls outside hours go to voicemail and are returned the next business morning.
Three ways to reach us
✉ Email
Get in touch with MortgageHQ
Send through your situation and we'll respond within one business day. For longer or more complex enquiries, email is often the easiest starting point.
📍 Office
459 Church St, Richmond VIC 3121
Office meetings by appointment. Most clients prefer video call or phone for the initial conversation — we travel anywhere across Melbourne metro for in-person follow-ups if needed.
Find us
459 Church St, Richmond VIC 3121
A few minutes walk from Richmond station, with on-street parking nearby. Office meetings by appointment — we'll confirm the time and send through everything you need before you arrive.
What to expect
What happens after you get in touch
01
We respond same or next business day
Email or phone, depending on how you reached out. The first conversation is just a brief intro — establishing what you're looking for and whether we're the right fit.
02
Discovery conversation
30–45 minutes (in person, video or phone). We discuss your goals, income structure, deposit, timeline and any complications. By the end, you know what's possible and we know what to recommend.
03
Written strategy & lender shortlist
We send a written summary of the strategy, lender shortlist, expected rates and fees, and any documentation you'll need. You decide whether to proceed. No pressure.
04
Application & settlement
If you decide to proceed, we manage the application, lender liaison, valuation and settlement coordination. You stay informed at every step.
Get in touch
Let's start the conversation
No obligation. Completely confidential. We'll respond within one business day to set up a no-pressure initial chat about your goals and the lending options available to you.
- Free initial consultation — no fees to talk
- Access to 60+ lender panel including major banks
- 25+ years of broker experience on every file
- We work with your accountant and advisers
Get in touch
Book a free consultation
Tell us a little about your situation and we'll be in touch within one business day. No obligation, completely confidential.
Ready for a smarter finance conversation?
Tell us about your situation — first home, refinance, commercial, SMSF or anything in between. We'll find the right structure across 60+ lenders. No obligation, completely confidential.